Shipping policy
Last updated: September 5, 2026
At Vantoriv, we are committed to getting your order to you safely and as quickly as possible. Please read the information below to understand how our shipping process works.
Order Processing
Orders are typically processed within 2–5 business days after your order is placed.
Once your order has been processed and shipped, you will receive a confirmation email containing your tracking information.
Please note that processing times may be slightly longer during holidays, promotional periods, or periods of unusually high order volume.
International Shipping
We currently offer international shipping to many countries worldwide.
Shipping availability and rates may vary depending on your location and the products in your order. Available shipping options and costs will be displayed during checkout.
Because our products may be shipped directly from international fulfillment partners, your order may be shipped from different locations depending on the product.
Estimated Delivery Times
Estimated delivery times are:
Standard International Shipping:
7–25 business days
Please note that these are estimated delivery times and are not guaranteed. Delivery times may vary depending on your destination, shipping carrier, customs processing, weather, holidays, and other circumstances outside of our control.
Some remote locations may require additional delivery time.
Tracking Your Order
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number.
Please allow several business days for tracking information to become available after your order has been shipped.
Tracking information may not update immediately while your package is in transit or being transferred between international carriers.
Shipping Delays
While we do our best to ensure your order arrives within the estimated delivery timeframe, Vantoriv is not responsible for delays caused by:
- Customs processing
- Shipping carrier delays
- Incorrect or incomplete delivery addresses
- Weather conditions
- Public holidays
- International shipping restrictions
- Customs inspections
- Natural disasters
- Other circumstances outside our control
If your order appears to be delayed, please contact us and we will do our best to assist you.
Customs, Duties & Taxes
International orders may be subject to customs duties, import taxes, VAT, or other fees imposed by the destination country.
Unless otherwise stated at checkout, these charges are the responsibility of the customer.
Vantoriv does not control these charges and cannot guarantee the amount that may be charged by your country's customs authorities.
Customers are responsible for ensuring that the products they order can legally be imported into their country.
Incorrect Shipping Address
Please make sure that your shipping information is correct before completing your purchase.
If you provide an incorrect or incomplete address and the order has already been shipped, we may be unable to change the delivery address.
If a package is returned to us or our shipping partner because of an incorrect address, additional shipping costs may apply before the package can be resent.
Lost or Missing Packages
If your tracking information shows that your order was delivered but you have not received it, please first check with household members, neighbors, and your local delivery carrier.
If you still cannot locate your package, please contact us as soon as possible so we can investigate the situation with the shipping carrier.
Damaged Packages
If your order arrives damaged, please contact us within 7 days of delivery and provide photographs or other relevant evidence of the damage.
We will review the situation and work with you to determine the appropriate solution.
Multiple Products in One Order
If you purchase multiple products, your items may arrive in separate packages and at different times.
This can happen because products may be fulfilled from different suppliers or fulfillment locations.
You may therefore receive multiple tracking numbers for a single order.
Questions About Your Order
If you have any questions about your order or shipping, please contact us at:
Email: zaydaanpatel7@gmail.com
We will do our best to respond to your inquiry as soon as possible.